Since you are working in a hotel, knowing the proper telephone techniques and etiquette are vital to working the front desk. This course provides essential tips for that.
You need to anticipate any possible question your customers might ask about the menu. In this course, we’ll discuss the best ways to get to know the menu: from ingredients to pronunciations, and more.
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The national hotel and restaurant brands most likely have large training departments and internally branded systems and processes. Our hospitality training courses help to give the emerging brands a headstart on training and a strong foundation to help your team better serve your customers.
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Our Business Skills Library covers even more hospitality training topics such as: