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Short-Form Hospitality Training Courses

From restaurants to hotels, our Hospitality topic helps employees develop skills on lessons related to the front and back of the house, housekeeping, valet, tourism, alcohol and beverage, kitchen safety, and more. Click the button below to see the full list of course titles we have to offer.


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Front of the House

  • Introduction to Restaurants
  • Greeting and Seating Guests
  • Interacting with Guests: Fundamentals
  • Understanding the Menu: What's for Dinner?
  • Serving Guests: Time Management

Back of the House

  • Introduction to Restaurant Cuisine
  • Making the Menu
  • Kitchen Safety
  • Knife Safety
  • Food Safety Plans

Beverage

  • Wine 101
  • Beer and Spirits 101
  • Alcohol Safety
  • Bartending Fundamentals

Front Desk Customer Service

  • Etiquette and Presentation
  • Check-in & Check-out
  • Communicating with Guests
  • Telephone Techniques
  • Handling Upset Guests

Housekeeping

  • Cleaning Guest Rooms
  • Cleaning Public Spaces
  • Working Safely with Ergonomics
  • Interacting with Guests

Valet

  • Appearance and Professionalism
  • Parking Vehicles
  • Returning Vehicles
  • Safety Essentials

Tourism

  • Overview
  • Serving the Guest
Labor Shortages

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Front Desk Customer Service

Kitchen Safety

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Tourism


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