You're launching a new product and need to train your sales and customer service teams.
You've updated your messaging and branding and need to communicate to all employees.
You need custom training content. That’s where ej4’s custom eLearning development process comes in. We’ve created hundreds of custom videos for clients over the years that help communicate everything from product knowledge, selling techniques, culture education, and much more.
Situation: Our client was experiencing errors with shipping damaged and incorrect products. At the same time, Walmart rolled out new, stringent processes for receiving products.
Training Need: New warehouse training was required to comply with Walmart’s rigorous requirements. The training spanned the entire process from the moment the order was taken, products selected and loaded onto a pallet, truck layout, driver safety, how to prepare the vehicle for the next load, and much more.
Situation: This major brand had multiple business units operating independently under the overall brand. The siloed groups include retail, media, and entertainment.
They embarked on a major internal training effort to unite the business units under one brand voice and clarify their brand target.
Training Need: Our client came to us to convert eight hours of live training into video modules. The four videos explained why the initiative was created, provided detail into the brand target, and how the business units meet the target’s needs and generate loyalty. The final video explained the brand’s overall business strategy.
Whether you are outsourcing or producing a video in-house, this blog post will give you helpful ideas for a smooth process.
Many of our custom clients have converted their long-form, instructor-led classes to a series of microlearning videos. Read more about the benefits of microlearning in this blog.