Communication is so much more than just the simple spoken word: body language, eye rolls, deep sighs, emails in ALL CAPS, voicemails, meeting notes and the list goes on and on. Providing your employees with communication skills training courses could improve their internal and external interactions. Purchasing may strike better deals, project managers deliver on time and on budget, customer service reps listen better, salespeople close more deals.
You can sample our communications skills videos above, or sign up for a free trial and get full access to Thinkzoom, our learning management system, as well. You will see for yourself how easy it is to access our training from any device, 24/7. As you sample the courses you can access our student materials, take our training reinforcement exams and even record your own video with our award-winning recording tool.
Preview our HR Communication Skills Training Videos
Barriers to Effective Communication
“Can you hear me now??” There are many barriers to communication in today’s world, even beyond cell phone reception problems. Sure, some are obvious. But there are various others, some of which might even surprise you. Here, we’ll explore these obstacles and provide the tools to tackle them. Then you’ll be communicating “loud and clear.”
Straight Talk on Bad Language
Two out of three people say they prefer NOT to hear cursing in public conversations, and they’re offended when they do hear it. That’s a large part of the population that’s offended when they hear people cursing. Meanwhile, a recent study revealed that 81% of employers believe that swearing at work is unprofessional. In this program, we’ll go over several other surprising statistics, while we discuss the use of bad language in the workplace, and when it is, or is not appropriate.
Interpersonal Communication: Introduction
To be a good employee, you have to communicate well with your boss, coworkers, and customers. Are you aware of HOW you communicate while you’re communicating? It’s just as important as what you say. That’s interpersonal communications, and that’s what we’ll be discussing here. In this training course, we’ll define interpersonal communications. We’ll go over its different elements including communicators, messages, noise, feedback, context, and channels. Also, we’ll talk about the many uses for interpersonal communication.
Healthy Communication: Types of Communication at Work
Communication in the workplace happens in many different ways. Face-to-face, telephone, and email are standard for most organizations. In many companies, workplace chats, instant messaging (IM), and texting have become the norm. The type and method of communication you use largely depends on whether the communication is formal or informal. This training program talks about the different types of communication, when they’re appropriate to use, and some things that can get in the way of good communication.
Additional Communications Skills Topics
Let the experts at ej4 handle your communication skills training for your employees. They have created a comprehensive library that includes topics such as:
- Active Listening
- Assertive Verbal Skills
- Nonverbal Communications
- Telephone Techniques
- And much more!
Check out our entire library of Communication Skills Training Courses now with a free 15-day trial of our Thinkzoom LMS