Communication is so much more than just the simple spoken word: body language, eye rolls, deep sighs, emails in ALL CAPS, voicemails, meeting notes and the list goes on and on. Providing your employees with communication skills training courses could improve their internal and external interactions. Purchasing may strike better deals, project managers deliver on time and on budget, customer service reps listen better, salespeople close more deals.
You can sample our communications skills videos above, or sign up for a free trial and get full access to Thinkzoom, our learning management system, as well. You will see for yourself how easy it is to access our training from any device, 24/7. As you sample the courses you can access our student materials, take our training reinforcement exams and even record your own video with our award-winning recording tool.
Preview our HR Communication Skills Training Courses
Social cues can be hard to teach. Because people are different and workplace practices vary, social cues and behavioral norms might also vary depending on where and how you work. In this program, we take you through some more general examples of behavioral missteps and how to pick up on the social cues surrounding those. The goal of this course is to help viewers better read social cues to become better communicators.
Communicating with Confidence
In every interaction, it’s not what you communicate, but how you communicate that can make all the difference. Do you communicate with confidence? What does that even mean? Well, you must be able to cultivate the emotional control, insight, charisma, and courage to voice your ideas. In this program, we want to discuss confident communication and the steps you can take to be great at it. We’ll cover identifying and controlling your emotions, identifying goals, having clear views, preparation, and respect.
Straight Talk on Bad Language
Two out of three people say they prefer NOT to hear cursing in public conversations, and they’re offended when they do hear it. That’s a large part of the population that’s offended when they hear people cursing. Meanwhile, a recent study revealed that 81% of employers believe that swearing at work is unprofessional. In this program, we’ll go over several other surprising statistics, while we discuss the use of bad language in the workplace, and when it is, or is not appropriate.
Defining Nonverbal Communication
When you see a series about nonverbal communication, you might assume it’s going to be about body language, but nonverbal communication is much more than that. Our understanding of it has evolved in recent years due to extensive research, which we’ll discuss in this series. The goal of this course is to help you better understand what people are saying through nonverbal communication, to align your own nonverbals with your intentions, and to use nonverbal communication to leverage success in the workplace. In this program, we define nonverbal communication and all that encompasses it. It’s not just body language and facial expressions, but also cultural and environmental conditions that you may not have previously considered.
Additional Communications Skills Topics
Let the experts at ej4 handle your communication skills training for your employees. They have created a comprehensive library that includes topics such as:
- Active Listening
- Assertive Verbal Skills
- Interpersonal Communication
- Telephone Techniques
- And much more!
Check out our entire library of Communication Skills Training Courses now with a full-featured, full-library, free 15-day trial of our Thinkzoom LMS