Why HSI for Banking Skills Training Courses?

Do your employees know the financial basics when it comes to areas such as credit unions, teller training and customer service? Or how about more intricate financial compliance topics such as the Right to Financial Privacy Act, Regulation E, Regulation C, the USA PATRIOT ACT, and others?

That's why we created this topic so that financial institutions and their employees have a better sense of all the regulations and compliance involved in the banking industry.

Additional Banking Topics Include:

• ACH
• Bank secrecy basics
• Bank Bribery Act
• Bank Secrecy Act
• Cash-less money laundering
• Check processing
• Credit unions and banks
• Fair Housing Act
• Handling customer complaints
• Insider trading
• Loan processing
• Mortgage servicing
• Regulation BB
• Regulation DD
• Types of check fraud
• The SAFE Banking Act of 2021
• The Military Lending Act
• And many more!
  

You can sample four courses below.

Fair Debt Collection Practices Act

The Fair Debt Collection Practices Act, also known as the FDCPA, was enacted in 1977 to protect consumers from unfair, deceptive, and abusive practices used by some third-party debt collectors. In this program, we’ll review who and what is protected by the FDCPA, and talk specifically about what debt collectors can and can’t do to collect payment. It’s important to note that there are state laws regarding debt collections do's and don'ts. This program does NOT cover the specifics of the state laws, so be sure to check with your compliance officer or supervisor to ensure you know your state-specific guidelines regarding the collection of debts.

RESPA

Before RESPA, customers were being charged unnecessary fees to close on their homes. In this course, we will examine Sections 8-10 of RESPA, which cover consumer protections in the law. We’ll talk about how the law deals with kickbacks, title insurance, and escrows.