To safeguard against fraud, a set of rules was established by federal banking regulators known as Regulation E. We’ll go over the important information financial institutions must disclose to their consumers, guidelines regarding when access devices, and much more.
Our bank records include highly sensitive information like our account numbers, social security numbers, home addresses, and more. Congress established privacy acts that would protect consumer information. In this course, we’ll discuss the Right to Financial Privacy Act (RFPA).
Before RESPA, customers were being charged unnecessary fees to close on their homes. In this course, we will examine Sections 8-10 of RESPA, which cover consumer protections in the law. We’ll talk about how the law deals with kickbacks, title insurance, and escrows.
Do your employees know the financial basics when it comes to areas such as credit unions, teller training and customer service? Or how about more intricate financial compliance topics such as the Right to Financial Privacy Act, Regulation E, Regulation C, the USA PATRIOT ACT, and others?
That's why we created this topic so that financial institutions and their employees have a better sense of all the regulations and compliance involved in the banking industry. You can sample four of the courses above or sign up for a free trial of Thinkzoom, our LMS to see the entire series.
We have a full library of banking and financial skills training topics such as:
