Effective Online Sales Training

Our Selling Skills topics help sales representatives learn or improve vital sales tactics such as uncovering customer needs, defeating customer stalls, prospecting, using the CRM effectively, time management, handling objections, closing the sale, and much more. Click the button below to see the full list of course titles we have to offer.

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General Selling Skills

  • QuickSell®
  • No, But, If™
  • Determining Customer Needs
  • Turning Features into Benefits
  • Selling in Different Customer Roles
  • Handling Tough Customers
  • Retailer Hot Buttons: Traffic
  • Retailer Hot Buttons: Transaction Size
  • Selling in New Products
  • Closing the Sale
  • Customer Service Basics
  • Building GREAT Sales Relationships
  • Defeating Stalls

Managing an Enterprise Account

  • Introduction
  • Value Added Selling
  • Customer Lifetime Value
  • No Push Selling
  • Pre-Call Planning
  • The Five-Minute Debrief
  • Finding Unmet Needs
  • Selling Benefits
  • Handling Objections
  • No Push Close

Discovery Calls

  • Gathering Prospect Information
  • Advanced Questioning Techniques

DISC Selling

  • Selling to a High D
  • Selling to a High I
  • Selling to a High S
  • Selling to a High C

Sales Relationships

  • Establishing Credibility
  • How Customers Want to Be Treated
  • Excellent Customer Service
  • Utilizing DISC in Sales

The Sales Process

  • Building a Sales Process
  • Overview of Sales Methodologies
  • What's Right for This Prospect, Today?
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Selling to a High I

Discovery Calls

Handling Objections

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