Effective: May 25, 2018
EJ4 operates in the United States. We do not actively pursue international business, specifically in the European Union (EU).
1. Important Information
1.1 Changes to this policy
1.2 Contact Us
2. Use of Subscription Service
Our online Subscription Service allows any company that uses it to enroll employee data into our system to access online training. As employees interact with our platform, usage data is also collected. This information, which is stored and managed on our servers, is then used so our clients can create reporting and communicate to employees via our system. EJ4 provides the Subscription Service to our customers for their own employee training, and we use it for our own internal employee training.
3. Types of Information We Collect
3.1 At our Website
You may explore the Website freely without providing us with any “Personal Information” (defined below). However, when you visit the Website or register for the Subscription Service, we may request that you provide Personal Information. We also collect “Navigational Information” (defined below) about your visits to our Website.
3.2 "Personal Information"
Information about Users that is maintained on EJ4’s systems is protected using industry standard security measures. However, no security measures are perfect or impenetrable, and EJ4 cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure. EJ4 is not responsible for the circumvention of any privacy settings or security measures relating to the Site by any Users or third parties.
3.3 "Navigational Information"
“Navigational Information” means information about your visits to this website and your computer, including your IP address, geographical location, browser type, referral source, length of visit and pages viewed. For more information about this type of information, please see Section 5 below.
3.4 "Sensitive Information"
This refers to employee Social Security numbers, demographic or other employment information.
3.5 "Information About Children"
The ej4 Website is not intended for or targeted at children under age 13, and we do not knowingly or intentionally collect information about children under age 13. If you believe that we have collected information about a child under age 13, please contact us at firstname.lastname@example.org, so that we may delete any such information.
4. How We Use Information We Collect
4.2 We Do Not Sell Personal Information
We do not, and we never will, sell your Personal Information to any third party.
4.3 Use of Personal Information
We use any Personal Information collected through our Subscription Service for the following purposes: (a) to provide the Subscription Service; (b) to respond to requests for customer support; and (c) to fulfill our obligations under the ej4 Customer Terms of Service.
4.4 Use of Navigational Information
We use Navigational Information to operate and improve your experience with the Website and the Subscription Service. We may also use Navigational Information, either by itself or combined with Personal Information, in order to provide you with personalized information about EJ4.
4.5 Customer Testimonials and Comments
We post customer testimonials and comments on our Website, and these posts may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's Personal Information and the testimonial.
4.6 Use of Credit Card Information
If you give us credit card information, we use it solely for the purpose of checking your financial qualifications and collecting payment from you, but we do not process your credit card. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.
4.7 Service Providers
From time to time we employ other companies and people to provide services to visitors to our Website, our customers, and users of the Subscription Service. In such cases, we may need to share your information with them to provide information, products or services to you. Examples of such services may include analyzing data, removing repetitive information from prospect lists, providing marketing assistance, and supplementing the information you provide us so that we may provide you with better service. In all cases where we share your information with such third parties, we explicitly require the third party to acknowledge and adhere to our privacy and customer data handling policies.
4.8 Security of your Personal Information
We take the security of your Personal Information very seriously. We use a variety of security procedures and technologies to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as geo-location data) is collected on our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.
If you have any questions about the security of your Personal Information, please contact us at email@example.com.
4.9 Social Media Features
4.10 External Website
4.11 Retention of Personal Information
We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. Then we securely delete the information. If you request, we will delete your Personal Information from our servers at an earlier date, as described in "Opting Out and Unsubscribing" below. If a customer terminates its use of the Subscription Service, then we will provide that customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer, if requested. After termination, we may delete all customer information, including your Personal Information, from the Subscription Service after six months, unless we are legally prohibited from doing so.
4.12 International Transfer of Information
4.13 Corporate Transactions
If ej4 (or its assets) is acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by EJ4 on the Website and the Subscription Service. In such an event, you will be notified via email and/or a prominent notice on our Website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.
4.14 Compelled Disclosure
We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.
5. Navigational Information
We also use "cookies" to help personalize your online experience with us. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time, for example by telling the Web server that you have returned to a specific page on the Website. Cookies are not used to run programs or deliver viruses to your computer.
Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. It is your choice whether to accept or decline cookies. If you choose to decline cookies, however, you may not be able to fully experience the features of the Website. ej4 keeps track of the Website and pages you visit using a third-party service, to help determine which sections of the Website or Subscription Service are the most popular or most frequently used. This data is used to deliver customized content to customers within the Website whose behavior indicates that they are interested in a particular subject area.
5.2 Log Files
We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. Information about your computer hardware and software is also automatically collected by us through a third party, which can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. We use this information to aid in the operation and to maintain the quality of the Subscription Service and to provide general statistics regarding use of the Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.
5.3 Clear Gifs (Web Beacons/Web Bugs)
We use “Clear Gifs” (a.k.a. “Web Beacons”/“Web Bugs”), which is a software technology that helps us better manage the Website and Subscription Service by informing us which content is most effective. Clear Gifs are tiny graphics with a unique identifier that are used to track the online movements of Web users, similar in function to cookies. Unlike cookies, however, which are stored on a user's computer hard drive, Clear Gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of a sentence. For example, we use Clear Gifs in our HTML-based emails to let us know which emails have been opened by recipients, which allows us to evaluate the effectiveness of certain communications and of our marketing campaigns. In so doing, we connect the information gathered by Clear Gifs in emails to our customers' Personal Information. If you would like to opt-out of receiving these emails, please refer to the section, "6. Opting Out and Unsubscribing" for details.
5.4 Single Sign-On for Our Clients
You can log in to our Subscription Service site using a Single Sign-on (SSO) service. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate certain forms.
5.6 Third Party Tracking Technologies
6. Opting Out and Unsubscribing
6.1 Reviewing, Correcting, and Removing Your Personal Information
Upon request, we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:
- To review the user information that you have supplied us
- To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
- To request that your user information not be used to contact you
- To request that your user information be removed from any solicitation list that we use
- To request that your user information be deleted from our records
- To opt out of being solicited by EJ4
To exercise any of these rights, please contact us at firstname.lastname@example.org or by mail to EJ4, Suite 300, 12125 Woodcrest Executive Drive, St. Louis, MO, USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.
6.2 To Unsubscribe from our Communications
You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by emailing us at email@example.com, or by sending us postal mail to ej4, Suite 300, 12125 Woodcrest Executive Drive, St. Louis, MO, USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.