Privacy Policy 

 

Effective: May 25, 2018

At EJ4, we are committed to protecting your privacy. This Privacy Policy applies to our website www.ej4.com (the “Website”), our blog, and the subscription service we provide via http://x.thinkzoom.com (the “Subscription Service”). This Privacy Policy governs how we collect, process, and use data. It also describes the choices you have regarding use, access and correction of your personal information. By using the Website or the Subscription Service, you consent to the data practices described in this Privacy Policy. If you do not agree with our data practices as described in this Privacy Policy, then you should not use the Website or the Subscription Service.

EJ4 operates in the United States. We do not actively pursue international business, specifically in the European Union (EU).

This Privacy Policy may be periodically updated. If you subscribe to the Subscription Service, then you will receive notice via email when we modify this Privacy Policy, but we also encourage you to review this Privacy Policy on your own.

This Privacy Policy governs the manner in which EJ4, LLC (“EJ4”) collects, uses, maintains and discloses information collected from users (each, a “User”) of its web site and any derivative or affiliated Sites on which this Privacy Policy is posted (collectively, the “Site”).  Please note that this Privacy Policy covers EJ4’s practices regarding information collected from its Site.  EJ4’s privacy practices relating to your protected health information are governed by this Privacy Policy and the EJ4 Terms of Use, a copy of which is located at www.ej4.com/terms-of-use.  EJ4 reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page.  You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes.  The continued use of the Site following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.

1. Important Information

1.1 Changes to this policy

EJ4 reserves the right, at its discretion, to change, modify, add or remove portions of this Privacy Policy at any time by posting such changes to this page.  You understand that you have the affirmative obligation to check this Privacy Policy periodically for changes, and you hereby agree to periodically review this Privacy Policy for such changes. The continued use of the Site following the posting of changes to this Privacy Policy constitutes an acceptance of those changes.

1.2 Contact Us

If you have any questions about this Privacy Policy or our treatment of the information you provide us, please write to us by email at privacy@ej4.com or by mail to EJ4, Suite 300, 12125 Woodcrest Executive Drive, St. Louis, MO 63141 Attn: Privacy.

2. Use of Subscription Service

Our online Subscription Service allows any company that uses it to enroll employee data into our system to access online training. As employees interact with our platform, usage data is also collected. This information, which is stored and managed on our servers, is then used so our clients can create reporting and communicate to employees via our system. EJ4 provides the Subscription Service to our customers for their own employee training, and we use it for our own internal employee training.

3. Types of Information We Collect

3.1 At our Website

You may explore the Website freely without providing us with any “Personal Information” (defined below). However, when you visit the Website or register for the Subscription Service, we may request that you provide Personal Information. We also collect “Navigational Information” (defined below) about your visits to our Website.

3.2 "Personal Information"

Information about Users that is maintained on EJ4’s systems is protected using industry standard security measures.  However, no security measures are perfect or impenetrable, and EJ4 cannot guarantee that the information submitted to, maintained on or transmitted from its systems will be completely secure.  EJ4 is not responsible for the circumvention of any privacy settings or security measures relating to the Site by any Users or third parties.

3.3 "Navigational Information"

“Navigational Information” means information about your visits to this website and your computer, including your IP address, geographical location, browser type, referral source, length of visit and pages viewed. For more information about this type of information, please see Section 5 below.

3.4 "Sensitive Information"

This refers to employee Social Security numbers, demographic or other employment information.

3.5 "Information About Children"

The ej4 Website is not intended for or targeted at children under age 13, and we do not knowingly or intentionally collect information about children under age 13. If you believe that we have collected information about a child under age 13, please contact us at privacy@ej4.com, so that we may delete any such information.

4. How We Use Information We Collect

4.1 Compliance with Our Privacy Policy

We use any information we collect through our Website or our Subscription Service only in strict compliance with this Privacy Policy.

4.2 We Do Not Sell Personal Information

We do not, and we never will, sell your Personal Information to any third party.

4.3 Use of Personal Information

In addition to any uses identified elsewhere in this Privacy Policy, we may use your Personal Information: (a) to personalize the Website to improve your browsing experience and to improve your experience with the Subscription Service; (b) to send information to you which we think may be of interest to you by post, email, or other means; and (c) to send marketing communications to you relating to our business.

We use any Personal Information collected through our Subscription Service for the following purposes: (a) to provide the Subscription Service; (b) to respond to requests for customer support; and (c) to fulfill our obligations under the ej4 Customer Terms of Service.

4.4 Use of Navigational Information

We use Navigational Information to operate and improve your experience with the Website and the Subscription Service. We may also use Navigational Information, either by itself or combined with Personal Information, in order to provide you with personalized information about EJ4.

4.5 Customer Testimonials and Comments

We post customer testimonials and comments on our Website, and these posts may contain Personal Information. We obtain each customer's consent via email prior to posting the customer's Personal Information and the testimonial.

4.6 Use of Credit Card Information

If you give us credit card information, we use it solely for the purpose of checking your financial qualifications and collecting payment from you, but we do not process your credit card. We use a third-party service provider to manage credit card processing. This service provider is not permitted to store, retain, or use information you provide except for the sole purpose of credit card processing on our behalf.

4.7 Service Providers

From time to time we employ other companies and people to provide services to visitors to our Website, our customers, and users of the Subscription Service. In such cases, we may need to share your information with them to provide information, products or services to you. Examples of such services may include analyzing data, removing repetitive information from prospect lists, providing marketing assistance, and supplementing the information you provide us so that we may provide you with better service. In all cases where we share your information with such third parties, we explicitly require the third party to acknowledge and adhere to our privacy and customer data handling policies.

4.8 Security of your Personal Information

We take the security of your Personal Information very seriously. We use a variety of security procedures and technologies to help protect your Personal Information from unauthorized access, use or disclosure. We secure the Personal Information you provide on computer servers in a controlled, secure environment, protected from unauthorized access, use or disclosure. When sensitive Personal Information (such as geo-location data) is collected on our Website and/or transmitted to other websites, it is protected through the use of encryption, such as the Secure Socket Layer (SSL) protocol.

If you have any questions about the security of your Personal Information, please contact us at privacy@ej4.com.

4.9 Social Media Features

Our Website includes various Social Media features, such as the Facebook “Like” button (“Features”) and other widgets, such as the “Share This” button or interactive mini-programs that run on the Website (“Widgets”). These Features may collect your IP address, which page you are visiting on the Website, and they may set a cookie to enable the feature to function properly. Social Media Features and Widgets are either hosted by a third party or hosted directly on our Website, but this Privacy Policy does not apply to these Social Media Features or Widgets. Your interactions with these Features and/or Widgets are governed by the privacy policy and other policies of the companies providing them.

4.10 External Website

Our Website provides links to other websites. We do not control, and are not responsible for, the content or practices of these other websites. Our provision of such links does not constitute our endorsement of these other websites, their content, their owners, or their practices. This Privacy Policy does not apply to these other websites, which are subject to any privacy and other policies they may have.

4.11 Retention of Personal Information

We retain Personal Information that you provide us as long as we consider it potentially useful in contacting you about the Subscription Service or our other services, or as needed to comply with our legal obligations, resolve disputes and enforce our agreements. Then we securely delete the information. If you request, we will delete your Personal Information from our servers at an earlier date, as described in "Opting Out and Unsubscribing" below. If a customer terminates its use of the Subscription Service, then we will provide that customer with access to all information stored for the customer by the Subscription Service, including any Personal Information provided by you, for export by the customer according to our agreement with our customer, if requested. After termination, we may delete all customer information, including your Personal Information, from the Subscription Service after six months, unless we are legally prohibited from doing so.

4.12 International Transfer of Information

While we do not actively pursue international business, international individuals may visit our website and opt-in via our forms.  This Privacy Policy shall apply even if we transfer Personal Information in from other countries.

4.13 Corporate Transactions

If ej4 (or its assets) is acquired by another company, whether by merger, acquisition, bankruptcy or otherwise, that company would receive all information gathered by EJ4 on the Website and the Subscription Service. In such an event, you will be notified via email and/or a prominent notice on our Website, of any change in ownership, uses of your Personal Information, and choices you may have regarding your Personal Information.

4.14 Compelled Disclosure

We reserve the right to use or disclose your Personal Information if required by law or if we reasonably believe that use or disclosure is necessary to protect our rights, protect your safety or the safety of others, investigate fraud, or comply with a law, court order, or legal process.

5. Navigational Information

5.1 Cookies

EJ4 use cookies or similar technologies to analyze trends, administer the Website, track users’ movements around the Website, and to gather demographic information about our customer and user base.

We also use "cookies" to help personalize your online experience with us. A cookie is a text file that is placed on your hard disk by a Web server. Cookies are uniquely assigned to you and can only be read by a Web server in the domain that issued the cookie to you. One of the primary purposes of cookies is to provide a convenience feature to save you time, for example by telling the Web server that you have returned to a specific page on the Website. Cookies are not used to run programs or deliver viruses to your computer.

Most Web browsers automatically accept cookies, but you can usually modify your browser setting to decline cookies if you prefer. It is your choice whether to accept or decline cookies. If you choose to decline cookies, however, you may not be able to fully experience the features of the Website. ej4 keeps track of the Website and pages you visit using a third-party service, to help determine which sections of the Website or Subscription Service are the most popular or most frequently used. This data is used to deliver customized content to customers within the Website whose behavior indicates that they are interested in a particular subject area.

5.2 Log Files

We may also collect demographic information, such as your ZIP code, age, gender, preferences, interests and favorites using log files that are not associated with your name or other personal information. Information about your computer hardware and software is also automatically collected by us through a third party, which can include: your IP address, browser type, domain names, internet service provider (ISP), the files viewed on our site (e.g., HTML pages, graphics, etc.), operating system, clickstream data, access times and referring website addresses. We use this information to aid in the operation and to maintain the quality of the Subscription Service and to provide general statistics regarding use of the Website. For these purposes, we do link this automatically-collected data to Personal Information such as name, email address, address, and phone number.

5.3 Clear Gifs (Web Beacons/Web Bugs)

We use “Clear Gifs” (a.k.a. “Web Beacons”/“Web Bugs”), which is a software technology that helps us better manage the Website and Subscription Service by informing us which content is most effective. Clear Gifs are tiny graphics with a unique identifier that are used to track the online movements of Web users, similar in function to cookies. Unlike cookies, however, which are stored on a user's computer hard drive, Clear Gifs are embedded invisibly on Web pages or in emails and are about the size of the period at the end of a sentence. For example, we use Clear Gifs in our HTML-based emails to let us know which emails have been opened by recipients, which allows us to evaluate the effectiveness of certain communications and of our marketing campaigns. In so doing, we connect the information gathered by Clear Gifs in emails to our customers' Personal Information. If you would like to opt-out of receiving these emails, please refer to the section, "6. Opting Out and Unsubscribing" for details.

5.4 Single Sign-On for Our Clients

You can log in to our Subscription Service site using a Single Sign-on (SSO) service. This service will authenticate your identity and provide you the option to share certain personal information with us such as your name and email address to pre-populate certain forms.

5.5 Advertising

We partner with a third party advertising network to either display advertising on our Website or to manage our advertising on other sites. Our third party advertising network partner uses cookies and Web beacons to collect non-personal information about your activities on this and other Web sites to provide you targeted advertising based upon your interests. If you wish to not have this information used for the purpose of serving you targeted ads, you may opt-out by clicking here: http://preferences.truste.com/ (or if located in the European Union, by clicking here: http://www.youronlinechoices.eu/). Please note this does not opt you out of being served advertising.  You will continue to receive generic ads.

5.6 Third Party Tracking Technologies

The use of cookies and web beacons by any third party tracking utility company is not covered by our Privacy Policy.

6. Opting Out and Unsubscribing

6.1 Reviewing, Correcting, and Removing Your Personal Information

Upon request, we will provide you with information about whether we hold any of your Personal Information. If you provide us with your Personal Information, you have the following rights with respect to that information:

  • To review the user information that you have supplied us
  • To request that we correct any errors, outdated information, or omissions in user information that you have supplied to us
  • To request that your user information not be used to contact you
  • To request that your user information be removed from any solicitation list that we use
  • To request that your user information be deleted from our records
  • To opt out of being solicited by EJ4

To exercise any of these rights, please contact us at privacy@ej4.com or by mail to EJ4, Suite 300, 12125 Woodcrest Executive Drive, St. Louis, MO, USA, Attention: Privacy. We will respond to your request to change, correct, or delete your information within a reasonable timeframe and notify you of the action we have taken.

6.2 To Unsubscribe from our Communications

You may unsubscribe from our marketing communications by clicking on the "unsubscribe" link located on the bottom of our emails, or by emailing us at privacy@ej4.com, or by sending us postal mail to ej4, Suite 300, 12125 Woodcrest Executive Drive, St. Louis, MO, USA, Attention: Privacy. Customers cannot opt out of receiving transactional emails related to their account with us or the Subscription Service.

Contacting EJ4

If you have any questions or comments about this Privacy Policy or would like to have your data removed from our database in accordance to the General Data Protection Regulation (GDPR), you may contact EJ4 via any of the following methods:

Website: www.ej4.com

Email: privacy@ej4.com