Dedicated Learning Consultants

High-touch support included in every contract at no additional charge

Personalized Support

The success of our clients is our top priority that is why we include the support from a dedicated Learning Consultant (LC) with every contract at no additional charge. Think of them as an extension of your own training team.   

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Implementation

Your LC will work with you to facilitate a quick and stress-free launch, many times in less than a week. They provide support with data integration, LMS settings, and future reporting requirements.

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LMS Training

You can depend on your LC for ongoing instruction on LMS functionality including group learning assignments, automated user management, content engagement, and much more.

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Course Suggestions

As new training needs arise, your LC will recommend ej4 courses to solve those problems and change behaviors. They will also ensure you are aware of newly-released or retired content.

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Reporting Support

Your LC will help you create custom reports based on users, groups, courses, and topics to track learner comprehension and usage.

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Monthly Value Calls

Ideally, you and your LC will hold regular virtual meetings. Our goal is to understand your training goals, provide value-added consultation, and ensure client satisfaction.

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Best Practices

As an extended member of your training team, your LC will offer guidance on how to blend ej4 content with your internal training efforts to resolve various pain points within your organization.

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Marketing Toolkit

We offer a selection of fliers and email templates to help you promote training to your learners and boost engagement. You can work with your LC to request custom fliers for special training initiatives. 

 

Additional Resources

 

What is a Learning Consultant?

So much of our success comes as a result of the outstanding service our learning consultants provide to our clients. Learn more about how our LC's partner with our clients in our latest blog post!

 

LMS Implementation: A Concrete and Tactical Guide

Whether you are launching a brand-new LMS or migrating from an old legacy one, whether you are considering ej4’s Thinkzoom or a competitor’s LMS, or both, you should know the concrete steps that make for a smooth implementation.

 

Employee Training Buyer's Guide

If you are planning to outsource some of your employee training needs and you have found ej4, we are thrilled to be considered. A search for potential vendors can be time-consuming and confusing, so we have put together these helpful resources as a buyer’s guide. 

 

 

Have a question about our learning consultants or want to know more about our services?