Our Business Skills Library includes a variety of soft skills training courses that will be helpful for both employees and managers.  We cover business basics like business attire, grammar and math.  Our communication skills courses include active listening, persuasive communication, non-verbal communication and writing. Our safety training videos cover topics like lockout tagout, electrical safety, forklift safety, OSHA, personal protective equipment, and more. You can scan a list of alphabetized topics below or download the full Business Skills Library.  

 

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Some of our Soft Skills Training Topics Include:

  • Accountability
  • Alcohol Abuse
  • Assertive Verbal Skills
  • Back of the House
  • Becoming a Great Leader
  • Beverage
  • Bloodborne Pathogens
  • Brand Management
  • Breaking Bad Habits
  • Building a Business Case
  • Business Attire
  • Business Basics
  • Business Grammar
  • Business Math
  • Business Statistics
  • Business Travel
  • Business Writing
  • Coaching Skills
  • Collaboration
  • Commercial Driver's License
  • Confined Spaces
  • Conflict Management
  • Coping with Change
  • Cost of Goods
  • Creativity
  • Crisis Management
  • Customer Service
  • Cybersecurity*
  • Decision Making
  • Deskercises
  • Developing Your Culture
  • Digital Marketing
  • DISC
  • Driving Safety
  • Email Etiquette
  • Emotional Intelligence
  • Ergonomics
  • Feedback
  • Fighting the Flu
  • Financial Statements
  • Financial Wellness
  • First Aid
  • Front of the House
  • Fun at Work
  • Growth Mindset
  • Health and Wellness
  • Healthy Communication 
  • Hospitality*
  • Improving Memory
  • Interpersonal Communication
  • Lockout Tagout
  • Leadership
  • Managerial Courage
  • Managing an Enterprise Account
  • Managing Inventory
  • Marketing Essentials
  • Marketing Strategy
  • Media Training
  • Mentoring
  • Mission, Vision, Values
  • Moving Abroad
  • Multitasking
  • Negotiating
  • Nonverbal Communication
  • Note Taking
  • Persuasive Communication
  • Principles of Accounting
  • Problem Solving
  • Project Management
  • Public Relations
  • Respect
  • Retail Profitability Model for Retailers
  • Retail Profitability Model for Vendors
  • Safety
  • The Science of Sleep
  • Selling Skills
  • Six Sigma
  • Social Media
  • Stress Management
  • Study Skills
  • Substance Abuse
  • Succession Planning
  • Telephone Techniques
  • Time Management
  • Transformational Leadership
  • Unconscious Bias
  • Working in Retail
  • Writing

 

*Some of our Hospitality Training Topics Include:

  • Back of the House
  • Beverage
  • Food and Beverage
  • Front Desk Customer Service
  • Front of the House
  • Housekeeping
  • Tourist Attractions
  • Valet

 

*Some of our Cybersecurity Training Topics Include:

  • Creating a Cybersecurity Training Program
  • Email Phishing
  • Identity Theft
  • Minimizing Insider Threats
  • Passwords
  • Protecting Your Intellectual Property
  • Protecting Your Mobile Device
  • Protecting Your PC
  • Ransomware
  • Social Engineering
  • Types of Malware

 

Unconscious Bias - ej4 Course.jpg

 

Brand-Management---ej4-Course-Screenshot.jpg

 

Conflict Management - ej4 Course.jpg

 

 Customer Service Basics - ej4 Screenshot.jpg

 

Growth Mindset - ej4 Course.jpg

 

Improving Memory - ej4 Course.jpg

 

Marketing Essentials - ej4 Screenshot.jpg

 

Mentoring - Course screenshot.jpg

 

Respect course - ej4 screenshot.jpg

 

Forklift Safety - ej4 Course.jpg