Direct Store Delivery Training Topics

From retail selling tips to merchandising basics, browse all of our direct store delivery training topics below.



Direct Store Delivery Training Courses

Improve your customer relationships through better direct store delivery training. Our topic helps your team understand merchandising best practices, offers ways to be more effective with retail selling, and covers what a retail profitability model is and why it's important. Check out all of the available courses in our Direct Store Delivery Library below.

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Some of Our Direct Store Delivery Training Topics


  • Introduction to Merchandising
  • Being Prepared and Working Safely
  • Planograms and Shelf Sets
  • Inventory Replenishment
  • Off-Shelf Displays
  • Inventory Management
  • Communication Best Practices
  • The Seven Steps of Service

Retail Profitability Model

  • Introduction to the RPM
  • Impacting Profitability
  • Reach
  • Frequency
  • Items Per Shopper
  • Price Per Item

Retail Shelf Space Management

  • Space Management Principles
  • Space Management Methodology
  • Influencing Space Management Decisions

Retail Selling 

  • Knowing Your Customer
  • Purposeful Partnerships
  • Preparing for a Sales Call
  • Initiating the Call
  • Presenting Sales Suggestions
  • Handling Objections
  • Asking for Action
  • The 5-Step Sales Call

Winning with Walmart

  • The Walmart Story
  • Walmart Pricing and Philosophy
  • Playing by the Rules
  • Walmart Store Hierarchy
  • Engaging with Walmart
  • Flawless Execution

Additional Resources


How to Buy eLearning Content for Your LMS (And Not Regret it Later)

Finding the right off-the-shelf video content for your training program doesn't have to be a difficult process. Read our blog post on tips to consider when you're ready to purchase.


What Are the Costs of Not Training Employees?

Training your employees costs money. But what are the costs you incur when you don't train them? Learn more in our ebook.


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