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Short-Form Career Planning Content

Our Career Planning Library combines 15 job search courses with over 300 soft skills training courses from our Business Skills Library. This new library was created to help recruiting agencies, temp firms, and professional employer associations differentiate themselves from their competitors.

These courses have been selected to help the job seeker be more marketable and gain the confidence they need for a successful end to their search. Our videos can fill the gaps in their experience with knowledge about the topics in the job description of their dream job. 

The videos have been curated into bundles based on the job seeker’s search or career planning stage. All of the bundles include job search basics on writing your resume, cover letter, and thank you’s, interview tips, understanding the offer, and more, along with soft skills for continued learning.


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Career Planning for Entry Level Positions

We start from the beginning to help the job searcher find their first job with courses on business attire for men and women, business writing, and email etiquette. We have included soft skills that will help the new hire adjust to office life and the interpersonal dynamics. We cover topics like keeping your cool, office perceptions, collaboration, and accountability.

Career Basics

  • How to Get Your First Job
  • How to Create a Resume
  • Filling out an Application
  • What's an Applicant Tracking System?
  • Looking for a Job in Your Field
  • Do You Need a Cover Letter?
  • How to Create a Professional Profile
  • What to Expect in an Interview
  • How to Prepare for an Interview
  • What to Wear for an Interview
  • Writing a Thank You Letter
  • Understanding a Job Offer
  • Negotiating Your Salary and Benefits

Business Attire Basics for Men

  • Casual Attire
  • Business Casual Attire
  • Business Formal Attire

Business Attire Basics for Women

  • Casual Attire
  • Business Casual Attire
  • Business Formal Attire

How to Know What You Don't Know

  • Getting Up to Speed
  • Identifying Blind Spots

Respect

  • How to Be Liked
  • How to Be Respected
  • How to Work with Someone You Dislike

Change Management

  • Change Model
  • Change Phases
  • Change Behavior

This vs. That

  • Assertive vs. Aggressive
  • Compromise vs. Cave
  • Concise vs. Curt
  • Confident vs. Conceited
  • Finished vs. Flawless
  • Persistent vs. Pestering
  • Reserved vs. Rude

Growth Mindset

  • Embracing "Yet"
  • Developing the Growth Mindset
  • Limitations of a Fixed Mindset

Effective Time Management

  • How to Manage Your Time
  • How to Time Block
  • How to Use the Pomodoro Technique
  • How to Create a Bullet Journal

Building Accountability

  • Taking Ownership
  • Trust and Performance at Work
  • Managing Yourself

Conflict Management

  • Unavoidable Truths
  • Maintaining Self-Control
  • The Conflict Process
  • Special Situations

Creating Collaboration

  • Creating Collaboration
  • How to Collaborate
  • When Collaboration Leads to Conflict

Perceptions

  • Understanding Perceptions
  • Managing How You're Perceived
  • Rebuilding Your Reputation

 

Email Etiquette

  • To Email or Not To Email?
  • Spelling and Grammar Check
  • Subject Line
  • Formatting Your Email
  • Sending Attachments
  • Reply Time
  • When to Cc and Bcc
  • Using Reply All
  • Forwarding Emails

Keep Your Cool

  • Truths
  • Signs
  • Attitude
  • Control
  • Venting

Business Writing

  • Writing Basics: Why Care About Writing?
  • Writing Basics: Parts of Speech
  • Writing Basics: Parts of a Sentence
  • Writing Basics: Capitalization
  • Punctuation: Ending Sentences
  • Punctuation: Semicolons and Colons
  • Punctuation: Apostrophes
  • Punctuation: Quotation Marks
  • Writing Clearly: Active Voice vs. Passive Voice
  • Writing Clearly: Fragments and Run-Ons
  • Writing Clearly: Thinking About Tone
  • Writing Clearly: Organize Your Writing
  • Proofreading: How to Proofread
  • Proofreading: Spell Check and Autocorrect
  • Proofreading: Creating a Cheat Sheet
  • Proofreading: Top 10 Writing Mistakes

How to Create a Resume

Understanding Perceptions

 

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Career Planning for Management and Supervisor Roles

This category was curated for people in supervisory positions and lower to middle management. They are more seasoned than the entry-level job searcher but can still benefit from additional training. We include related topics on managerial courage, DISC training, emotional intelligence, coaching skills, and more.

Career Basics

  • How to Create a Resume
  • Filling out an Application
  • What's an Applicant Tracking System?
  • Looking for a Job in Your Field
  • Do You Need a Cover Letter?
  • How to Create a Professional Profile
  • What to Expect in an Interview
  • How to Prepare for an Interview
  • What to Wear for an Interview
  • Writing a Thank You Letter
  • Understanding a Job Offer
  • Negotiating Your Salary and Benefits

Managerial Courage

  • What it Takes to Manage
  • How to Build Resilience
  • The Leadership Ladder
  • Character: Management is All About Character
  • Character: Developing Your Character
  • How to Apologize: The Process
  • How to Apologize: The Audience
  • Taking a Stand
  • Determining Your Management Style
  • You're Wrong
  • Stop Doing and Start Managing
  • Swallowing Your Pride
  • Managing Difficult People

Conflict Management

  • Unavoidable Truths
  • Maintaining Self-Control
  • The Conflict Process
  • Special Situations

Stress Management

  • Understanding Stress
  • Avoidable Stress
  • Unavoidable Stress
  • Handling Stress
  • Managing Stress

Supervision

  • Going from Coworker to Boss
  • You Get What You Manage
  • 8 Steps to Effective One-on-Ones
  • 8 Steps to Effective Meetings
  • Rethinking Brainstorming
  • S.C.A.M.P.E.R.
  • Ethics for Managers
  • SMART Goals
  • Creating a Work Plan
  • Managing for Accountability
  • Managing People Offsite
  • Managing Interns
  • Helping Employees Use Their Time Wisely
  • Managing for Engagement: Ridiculous or Strategic?
  • Managing for Engagement: Measuring Employee Engagement
  • Managing for Engagement: Managing for Engagement
  • Managing for Engagement: Creating an Engaged Organization
  • Managing Different Generations
  • Managing the Grapevine
  • Successful Delegation
  • Staying Positive
  • Introduction to Introverts and Extroverts
  • Managing Extroverts
  • Managing Introverts
  • Progressive Discipline
  • Motivating Won't Do's
  • Supervising a Pronoid
  • Managing Up: The The Art of Managing Your Manager
  • Coaching Skills: Introduction
  • Coaching Skills: Rookie
  • Coaching Skills: Contributor
  • Coaching Skills: Key Player

Supervision (cont'd)

  • Coaching Skills: Captain
  • Coaching Skills: The Coaching Conversation
  • Giving Feedback
  • Productivity Through Praise
  • Analyzing Employee Performance: Can-Do, Will-Do: Introduction
  • Analyzing Employee Performance: Can-Do, Will-Do: Actions
  • Analyzing Employee Performance: Can-Do, Will-Do: Questions and Tips
  • Employee Recognition
  • Concerned Conversations

DISC

  • Introduction to DISC
  • DISC Questionnaire
  • Understanding DISC Styles
  • Determining the Style of Others
  • Mixing DISC Styles
  • High D
  • High I
  • High S
  • High C
  • Leading a High D
  • Leading a High I
  • Leading a High S
  • Leading a High C

Emotional Intelligence

  • What is Emotional Intelligence?
  • Developing Self-Awareness
  • Developing Self-Regulation
  • Developing Self-Motivation
  • Developing Empathy
  • Developing Effective Relationships
  • Emotional Intelligence and DISC

How to Prepare for an Interview

Employee Recognition

 

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Career Planning for Sales Positions

This category was designed to help anyone in a sales position from business development representatives to account managers to sales managers and directors. Your rookie and veteran job seekers will benefit from our courses that cover selling basics and the sales process, as well as making the sales call, selling relationships, sales management, and advanced selling skills.

Career Basics

  • How to Create a Resume
  • Filling out an Application
  • What's an Applicant Tracking System?
  • Looking for a Job in Your Field
  • Do You Need a Cover Letter?
  • How to Create a Professional Profile
  • What to Expect in an Interview
  • How to Prepare for an Interview
  • What to Wear for an Interview
  • Writing a Thank You Letter
  • Understanding a Job Offer
  • Negotiating Your Salary and Benefits

Basic Selling

  • The Unmet Need
  • Sales Time Management
  • Creating Your Elevator Pitch
  • What is a Sales Process?
  • Emotional Selling and Storytelling
  • Building a Sales Plan
  • Asking Great Sales Questions
  • Writing a Sales Proposal
  • Decision Makers and Influencers
  • Phone Selling
  • The Virtual Presentation
  • How to Influence Over the Phone
  • The Bully
  • The Order-Taker & the Professional
  • Recordkeeping Basics
  • Using Your CRM Effectively
  • Internal Sales Communication
  • Defeating Stalls
  • Handling Objections Basics
  • Doubt
  • Misunderstanding

Basic Selling (cont'd)

  • Indifference
  • True Negative
  • The QuickSell®
  • Determining Customer Needs
  • Turning Features into Benefits
  • When to Shut Up
  • Closing the Sale
  • Speaking Customer
  • Selling in New Products
  • Selling to Different Customer Roles
  • Smile!

The Sales Process

  • Building a Sales Process
  • Overview of Sales Methodologies
  • What's Right for the Prospect, Today?
  • Consultative Selling
  • Cyclical Selling
  • Field Sales
  • STUN Selling
  • Tiered Selling
  • Upsell and Add-Ons
  • Uncovering Customer Needs
  • Closing Strategies

Making the Sales Call

  • The Sales Pipeline
  • The Original Sales Funnel
  • The Flipped Sales Funnel
  • Sales Analytics and Metrics
  • The Link Between Marketing and Sales
  • Social Media Marketing
  • How to Get Past Gatekeepers
  • How to Leave Sales Voicemails
  • Gathering Prospect Information
  • Advanced Questioning Techniques
  • Product Knowledge
  • Using Portable Media

Sales Relationships

  • Establishing Credibility
  • How Customers Want to Be Treated
  • Excellent Customer Service
  • Using DISC in Sales
  • No, But, If™
  • Customer Service Basics
  • Building GREAT Sales Relationships
  • Selling to a High D
  • Selling to a High I
  • Selling to a High S
  • Selling to a High C

Advanced Selling Skills

  • Introduction
  • Value Added Selling
  • Customer Lifetime Value
  • No Push Selling®
  • Pre-Call Planning
  • The Five-Minute Debrief
  • Finding Unmet Needs
  • Selling Benefits
  • Handling Objections
  • No Push Close
  • Managing a New Territory
  • Analyzing a Territory
  • Selling to the C-Suite
  • Sales Forecasting for the Salesperson

Sales Management

  • Sales Forecasting for Managers
  • Sales Management Basics
  • Sales Performance Measurement and Reporting
  • Managing Field Sales
  • Developing Your Business Plan
  • Creating an Ethical Sales Environment
  • Managing a Sales Process
  • Riding Along With Sales Reps
  • Running a Sales Meeting

Do You Need a Cover Letter?

Building a Sales Plan

 

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Career Planning for Administrative Roles

This category was created for anyone looking for an administrative assistant position. Our courses will be helpful for candidates newer to the support role and they can act as a refresher for a more experienced admin.  Learn about administrative excellence with courses on making travel arrangements, acting as gatekeeper, filing systems, anticipating needs, and more.

Career Basics

  • How to Get Your First Job
  • How to Create a Resume
  • Filling out an Application
  • What's an Applicant Tracking System?
  • Looking for a Job in Your Field
  • Do You Need a Cover Letter?
  • How to Create a Professional Profile
  • What to Expect in an Interview
  • How to Prepare for an Interview
  • What to Wear for an Interview
  • Writing a Thank You Letter
  • Understanding a Job Offer
  • Negotiating Your Salary and Benefits

Administrative Excellence

  • Prioritization Techniques
  • Preparing a Room for a Meeting
  • Detail-Oriented Skill Development
  • Front Desk Safety
  • Making Travel Arrangements
  • Planning and Coordinating Events
  • Routing a Problem
  • Time Management
  • Anticipating Needs
  • Acting as a Gatekeeper
  • Be The Point Person
  • Relationship-Building with Colleagues
  • Relationship-Building with Your Supervisor

Organization

  • Calendars
  • Emails
  • Filing Systems
  • Taking Inventory
  • Voicemails

Conflict Management

  • Unavoidable Truths
  • Maintaining Self-Control
  • The Conflict Process
  • Special Situations

Professional Productivity

  • Perceptions: Understanding Perceptions
  • Perceptions: Managing How You're Perceived
  • Perceptions: Rebuilding Your Reputation
  • Failure is an Option: Accepting Failure
  • Failure is an Option: Moving Forward and Learning from Failure
  • Compliments: How to Give a Compliment
  • Compliments: How to Receive a Compliment
  • Clashing with Your Boss
  • Proper Introductions: Virtual Introductions
  • The Growth Mindset: Embracing Yet
  • The Growth Mindset: Developing the Growth Mindset
  • The Growth Mindset: Limitations of a Fixed Mindset
  • Working for a Workaholic

Building Accountability

  • Taking Ownership
  • Trust and Performance at Work
  • Managing Yourself

Effective Time Management

  • How to Manage Your Time
  • How to Time Block
  • How to Use the Pomodoro Technique
  • How to Create a Bullet Journal

Email Etiquette

  • To Email or Not To Email?
  • Spelling and Grammar Check
  • Subject Line
  • Formatting Your Email
  • Sending Attachments
  • Reply Time
  • When to Cc and Bcc
  • Using Reply All
  • Forwarding Emails

Stress Management

  • Understanding Stress
  • Avoidable Stress
  • Unavoidable Stress
  • Handling Stress
  • Managing Stress

Communications

  • Interpersonal Communication: Introduction
  • Interpersonal Communication: Effective Interpersonal Communication
  • Barriers to Effective Communication
  • Assertive Verbal Skills: Developing Assertiveness
  • Assertive Verbal Skills: Dealing with Manipulation
  • Assertive Verbal Skills: Assertive Communication Techniques
  • Active Listening
  • Verbal Communication
  • Communicating with Confidence
  • Nonverbal Communication: Defining Nonverbal Communication
  • Nonverbal Communication: Aligning Nonverbal Communication with Intentions
  • Nonverbal Communication: Appearance
  • Nonverbal Communication: Workplace Standards
  • Nonverbal Communication: Leveraging Nonverbals for Success

What's an Applicant Tracking System?

Preparing a Room for a Meeting

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