Kathy Irish

Kathy Irish

Kathy joined ej4 in 2007 as our first Instructional Designer. She has over 15 years’ experience in Human Resource Management, Training and Organizational Development. In addition to managing and planning ej4’s yearly new content development, Kathy also oversees all the production on updates (both legal and style-wise) to current off-the-shelf content.

Recent posts by Kathy Irish

7 min read

DISC Training: Getting the Most Out of DISC for Your Organization

By Kathy Irish on Feb 18, 2021 1:46:52 PM


DISC has been a tool in the learning and development space for over 20 years, and millions of people have taken a DISC assessment worldwide. That assessment is most effective when paired with DISC training so team members can understand what their assessment means...and how that understanding can help them communicate and collaborate.

Topics: Training & Development
6 min read

Employee Retention Strategies that Leverage Training

By Kathy Irish on Feb 11, 2021 2:00:00 PM

At any company, people will come and go. It’s a fact of life that people retire and move. Some people are passively recruited by another company, or they just decide to take their career in a new direction. You can expect a certain level of natural attrition but there are some simple employee retention strategies to counteract the preventable reasons people leave. That starts with training.

Topics: Human Resources
9 min read

How to Buy eLearning Content for Your LMS (And Not Regret It Later)

By Kathy Irish on Jan 5, 2021 3:17:27 PM

Buying eLearning content is easy, but shopping for content can be a nightmare. There are so many options and factors you need to consider to ensure you’re getting the right content for your organization. Then there’s a fear of buyer’s remorse.

Topics: Training & Development
4 min read

Trick Out Your Tech and Your Training for National Technology Day

By Kathy Irish on Dec 15, 2020 3:54:53 PM

If 2020 taught us anything it’s that technology has fundamentally changed our daily lives. When a deadly pandemic swept the globe, companies were able to pivot from in-person to remote work. Many companies even saw an increase in productivity from their newly remote workforce. Celebrate National Technology Day with a focus on some new training topics to keep this momentum going.

Topics: Other
6 min read

Top Professional Development Skills for a Modern Workforce

By Kathy Irish on Nov 24, 2020 2:00:00 PM

These days, terms like “modern workforce” and “professional development skills” mean something different than they did even a year ago. While modern professionals have always needed to manage their time, communicate their ideas, and manage their stress, these skills have taken on a whole new slant—and priority!—with the pandemic.

Topics: Soft Skills
5 min read

Black Friday in a Global Pandemic

By Kathy Irish on Nov 20, 2020 8:02:16 AM

Because they are the public face for your company, you know your frontline employees are essential to your business and your brand. You’ve invested in training that shows them how to greet customers with a smile, offer help, and create an atmosphere that inspires positive Yelp reviews. You’ve even taught them the basics of customer conflict resolution when it comes to things like return and exchange policies. Black Friday during a global pandemic is a whole new story.

Topics: Training & Development

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