Situation

We have found that most franchisors are great at teaching franchisees the “How-to” of the business.This usually involves in-depth training so they can master key technical and operational skills (for example, how to run a quick-serve restaurant, print or delivery shop), taught over a period of a week or more at Franchise headquarters.

What happens when your franchisees leave HQ and begin operations? What challenges will they face? And how will you continue to help them be successful- in turn making you more successful?

Franchisor Challenges

• Communicate information about new products, programs and processes
• Refresh and remind franchisees on your business procedures
• Keep company mission and values at top of mind
• Deploy training quickly
• Do it cost-effectively

Franchisee Challenges

• Lack of basic business skills
• 700-page operations manual for reference (which usually sits on a shelf somewhere)
• No time for continuing professional development
  

Solution

ej4.com provides a cost-effective method of delivering content based upon ej4's learning process and specialized instructional design.

Franchise campus features:

• Over 100 courses on general business skills in topics like leadership, supervision, selling, HR/compliance, administration, and OSHA/DOT that franchisors can pick and choose based upon needs.
• Packages for custom content to be created with you or by you that are developed and deployed rapidly.
• Programs can be used for training, coaching, refresh learning, sales meetings, and performance support.
• Program exams can be online or on paper for self-assessment of content retention.
• Secure delivery over the Internet, or on DVD where high-speed bandwidth is not available.
• E-newsletters for increased communication and highlights.
• Usage tracking report of viewing and test results.

If you want to make the most of your franchise business, contact ej4 or call 314-878-6700 to learn more about this new program.