Financial Basics
Recent regulations have blurred the line between banks, savings and loans, and credit unions. In fact, they are more similar today than ever before, offering the same services to the same clientele. This course will put their differences into sharp focus.
In addition, it covers the foundation for success in the industry including quality customer service, responsibilities of tellers, how to spot check fraud, and much more.
Topics of courses covered in this category include: bank regulation, bank assets, calculating percentages, interest rates, credit unions and regulations, components of check fraud, types of check fraud, ACH, quality customer service, escrow accounts, cross selling, handling customer complaints, loan process, and more.